Submitted 22nd November 2005
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The Library of Congress is leading the Global Reference Network (GRN), a collective of libraries and librarians formed to provide professional input on issues such as digital reference
Library of Congress held a two-day institute June 29–30th, 1998 that helped to get the CDRS pilot project off and running. Hosted by Diane Kresh, Director for Public Service Collections at LC, in cooperation with Anne Lipow of the Library Solutions Institute of Berkeley, California, this conference, "Reference Service in a Digital Age," grew out of discussions among reference librarians the previous January at ALA midwinter about how the growth of the Internet was affecting their work. Participants in the institute discussed the challenge of "remote" users, the difficulty of training staff to adapt to a rapidly changing digital environment
Reference And InformationThe Reference and Information Services Section will address all aspects of reference work, in all types of libraries, in all regions of the world. Current interests encompass the new electronic environment and the resulting changes in reference work
HistoryIFLA`s Discussion Group on Reference first met in 1998. It was created to address the effects of new technology on reference work and on user expectations. In 2002, acknowledging the importance of these issues as well as the group`s growing audience, IFLA
Administration Of DigitalExamine existing institutional procedures and policies before establishing new services. Determine how these might be affected by a transition to or addition of a digital environment. It may be necessary to revisit long-held service policies, clarify
Libraries Offer OnlineFor the past half-year, the Library of Congress and 100 or so other libraries around the world have been helping one another provide round-the-clock answers to reference questions like
Offering High Quality ReferenceIn 1990, the Library of Congress began its American Memory Project in response to Librarian of Congress James H. Billington`s initiative to find ways for the Library to disseminate in electronic form its unique special collections of photographs, maps
Library Of Congress LeadsThe Library of Congress and 16 other libraries have begun testing an online reference service that will be available 24 hours a day, seven days a week, to users worldwide. This unique partnership, known as the Collaborative Digital Reference Service (CDRS
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