Submitted 9th November 2005
Popularity 819
Scan’s principle business is to build and supply high performance systems, PC hardware/software and consumer electronics through the retail and E-tail market.
Scan Computers International Ltd (Scan) was founded by Mr Shelley Raja in 1989 and is now a family run business employing 150 members of Staff at its main office in Bolton. Scan has, over the years, built a solid reputation for being a quality and innovative supplier to the retail/e-tail markets. Scan’s principle business is to build and supply high performance systems, PC hardware/software and consumer electronics through the retail and E-tail market. Heavy investment in Scans backend systems combined with a great work force has allowed us to achieve an award winning service level whilst still being competitive in a near perfectly competitive market. The corporate culture change from a family based company to a mid sized professional company was called “3XS”. This was the internal “buzz” word used several years back when the management made an active decision to excel in operational tasks, whilst being focused on customers requirements in a changing market place. The changes involved each and every company member at all levels and resulted into Scan being recognized as an award winning retailer/E-tailer.We want to offer you the right Specification of goods and the right Service levels, for you to feel Satisfied with your shopping experience at Scan so you will have no hesitation to buy from us again. From placing the order to after sales, we want you to have full visibility of what`s going with your enquiry. We would like to offer you our assurance that our staff and procedures will keep you updated at all times to help meet your expectations of us.
Ordering ProcessAs each stage of the ordering process completes successfully, we will send you a real-time automated confirmation email. You may also obtain a real-time status of your order using our online Parcel Tracking service.
3xs System SupportOur 3XS range of systems has developed over the years and in doing so we have continued progressing and improving our support level to our system customers. Our aims are to give a good proactive and unobtrusive response to customer’s technical issues.
3xs Mindset - The MarketThere is a niche sector in the PC market where the user demands the best hardware to deliver on performance as opposed to a mass produced PC where the aim is to deliver on price. The market now recognises the use of PC`s for specific applications.
3xs Mindset -The Company3XS, a mindset adopted by all at Scan to achieve the best results and service that will meet the customer`s expectations. We don`t always get things right, but when there is an issue the mindset allows us to achieve the best possible solution.
Knowledge BaseScan Knowledge Base, a new technically-driven database service designed to share knowledge on product problems and solutions. Initially this new service requires input from our customers that have solutions to problems or helpful advice with products.
Careers-Customer Service AdvisorScan Computers are seeking staff for Technical Support Advisor, the candidate must have a professional telephone manner and possess excellent communication skills.